As an integral part of our Managed Services offerings, Tech Electronics utilizes Mitel’s Presence Management Tools which, when used with Collaboration and Messaging Tools, can help solve your company’s challenges and business requirements.

Presence Tools simplify how, when, and where the user wishes to communicate. These tools facilitate communications between individuals and groups in two primary ways:

1. The first way allows others to gain visibility into a user's situation, so they become more aware of key information that can be used in determining how communications will behave. Such information can convey the user's availability, location and the tools currently available to the user.
2. The second way is by allowing a user to have communications automatically controlled or enhanced on his/her behalf, based on that same information. 

Additionally, presence tools provide the ability for the user to stay connected to associates, customers, partners and vendors; and are used in situations where the parties involved are geographically separate. These tools act as a bridge between people so communications can occur in a more appropriate manner. This includes connecting people in a timelier manner, with less effort, in a way best suited for the parties involved.

Presence helps to define how Collaboration (real-time communications) and Messaging (one-way communications) should behave. In many ways, it sets the stage for the actual event of communication. When two people need to communicate, the presence elements often help determine the appropriate manner in which to proceed.

If you are interested in Presence Management, call Tech Electronics.

Tech Electronics St. Louis, MO – 314.645.6200
Tech Electronics Columbia, MO – 573.875.1516