When choosing a communications systems provider, shouldn't you go with the one that stands out...by being more thorough, by bringing innovative ideas to the table, or by giving you more for your money? Tech Electronics delivers all of those out-of-the-ordinay things and much more. That's because we've made a sincere commitment to do the best job every time, and to exceed your expectations. Even more, we exceed "TECHspectations" - the higher standards of quality and service we set for ourselves.
First, We Want to Learn Everything About You
To exceed TECHspectations, we have to know more and do more than our competition. That begins with Tech's unique consultative approach to you implementation.
Right from the start, we assign a project team to you, including representatives from sales, engineering, and service. Your Tech team of specialists will then conduct a comprehensive analysis that studies your company inside and out - examining your specific processes, asking questions, and doing our homework. As a result, we'll find ways for you to become more efficient. This proactive team approach streamlines your implementation. What's more, you'll be aware of what's happening at every step of the process.
"TECH'Spertise"
None of these claims would be possible if it weren't for the high levels of skill, experience, and motivation of our employees. Tech includes well over 65 IBEW-certified and factory trained technicians, plus a staff of degreed engineers, Microsoft-Certified System Engineers (MCSEs), and Certified Novell Engineers (CNEs). We also maintain a fully staffed training department and factory-certified Systems Analysts to serve customers at our "Help Desk."
To make the most of this expertise, or "TECH'Spertise", Tech Electronics operates three Strategic Business Units (SBUs) - Construction, End User, and Service. Each Strategic Business Unit consists of people best suited and most familiar with its customers' exclusive needs, all specifically trained to sell and service products that fit a particular niche. This simple chart (shown below) helps explain the structure of Tech's Customer Lifecycle and how each Stragegic Business Unit fits into our customers' buying decision.
Complete Support and Service
We also exceed TECHspectations by giving you unbeatable service after the sale. Tech maintains a large fleet of Service vehicles scheduled and dispatched by GPS technology and more than a million dollars in on-site inventory, so we can respond quickly whenever you need us.
Our support capabilities also feature a certified training department. With our experienced full-time trainers, Tech can customize systems-adminstration seminars and training guides based on your particular application.
Nationwide Capabilities
If your company has branch offices or satellite operations in other cities, it's no problem for Tech. We can set up a complete system and support network for any number of remote sites.
Exceeding Expectations on Your Bottom Line
Tech's approach will pay off where it counts most -- in the return on your investment. For the short term, that comes from a more efficient implementation of your system; in the long run, it means better value for you in how your employees use the system to keep operating costs in line.
