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    Tag Archives: customer service

    Sep
    22

    Chasing the Ever-Changing Customer Expectation: By Sean Devereaux

    It’s no secret that our expectations of service and customer service have changed over the last few years.  In an era where Amazon has same day shipping and Google can provide instant information on virtually anything means – if it’s not immediate, then it’s not good enough. As a technology services provider, if you’re not addressing these changing expectations then you will soon find yourself on the outside looking in.

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