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      Tag Archives: customer service

      Sep
      22

      Chasing the Ever-Changing Customer Expectation: By Sean Devereaux

      It’s no secret that our expectations of service and customer service have changed over the last few years.  In an era where Amazon has same day shipping and Google can provide instant information on virtually anything means – if it’s not immediate, then it’s not good enough. As a technology services provider, if you’re not addressing these changing expectations then you will soon find yourself on the outside looking in.

      Read the full article…