Service
Creating a Customer for Life: By John Pile
In the ever changing world of technology it is so easy to fall into the trap of being a product based salesperson instead of a solutions based salesperson. As a seasoned salesperson, here are a couple of reasons why I think this happens:
Chasing the Ever-Changing Customer Expectation: By Sean Devereaux
It’s no secret that our expectations of service and customer service have changed over the last few years. In an era where Amazon has same day shipping and Google can provide instant information on virtually anything means – if it’s not immediate, then it’s not good enough. As a technology services provider, if you’re not addressing these changing expectations then you will soon find yourself on the outside looking in.
Track the Tech Trucks
Tech Electronics recently celebrated 50 years in business by unveiling a new logo and brand image. We are continuing our re-branding efforts by updating our fleet of 110 trucks throughout our six locations. While we hit the streets in our newly designed trucks we will be holding a “Track the Tech Truck” social media contest. Snap a picture of the Tech truck on the roads and tweet it to @Tech_Elec using #techtruck or post it on the Tech Electronics Facebook page with the caption tech truck. The winner will be selected at random and receive a $50 gas card.