As we’ve often discussed in previous articles, the conventional, capital purchase-based technology ownership model is outdated, and failing to keep pace with the realities of today’s business climate. With increasing…
By: Lauren Pozzo and Jana Yerbic The sun is setting on plain old telephone (POTS) lines, causing phone bills to skyrocket. Copper lines are becoming extremely expensive to maintain, and…
By: Susan Crane Today, in the era of instant everything and unlimited options; customer satisfaction isn’t enough. Now it is all about the customer experience. Throughout the entire customer lifecycle,…
By: Jesse Morgan “Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we…
By: Sean Devereaux In my first blog, Chasing the Ever Changing Customer Expectation, we discussed the shift in customer expectations and as a leading technology service organization what our plans…
In the ever changing world of technology it is so easy to fall into the trap of being a product based salesperson instead of a solutions based salesperson. As a…
It’s no secret that our expectations of service and customer service have changed over the last few years. In an era where Amazon has same day shipping and Google can…
Tech Electronics recently celebrated 50 years in business by unveiling a new logo and brand image. We are continuing our re-branding efforts by updating our fleet of 110 trucks throughout…